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Continuous Quality Improvement (CQI)

Activities aimed to improve the design, implementation and performance of activities and programs.
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Evaluating programs for Indigenous students
Dr Katelyn Barney and Colleagues, 2025
A toolkit, informative collection of videos and a webinar were produced in 2020-2021 to support university outreach practitioners in evaluating programs for Aboriginal and Torres Strait Islander students.
Data Collection and Analysis
Data Governance
Evaluation Planning
Quantitative Impact Evaluation
Theory-Based Impact Evaluation
Evaluation Planning
Templates and Tools
The Student Equity in Higher Education Evaluation Framework (SEHEEF) and its relevance in the context of the Australian Universities Accord
Mark Robinson, Wojtek Tomaszewski, Melissa Johnstone, Denise Clague, Tomasz Zając, Jenny Povey and Caroline Salom, 2025
Despite substantial investment, evaluating HEPPP’s effectiveness remains challenging, with a 2017 evaluation unable to reach definitive conclusions due to inconsistent data. In response, the Student Equity in Higher Education Evaluation Framework (SEHEEF) was developed to provide a robust tool for measuring the impact of equity initiatives. This paper outlines SEHEEF’s key elements, its potential to build stronger evidence for equity programs at the university and national level, and its key implementation challenges.
Journal Articles
CRADLE Seminar Series: A house of cards? Equity-group students’ experiences of university
CRADLE, Deakin University, 2025
In this seminar, CRADLE researchers Dr Joanna Tai, Dr Nicole Crawford and Professor Rola Ajjawi offer an overview of findings from a qualitative longitudinal study investigating undergraduate equity-group students’ day-to-day experiences in negotiating their life, work and learning at Deakin University. Thirty-five students took part in a series of four interviews from June 2023 to July 2024, resulting in a total of 123 in-depth interviews.
Theory-Based Impact Evaluation
Multimedia
Phase 1: Implementation of the Student Equity in Higher Education Evaluation Framework: Sector Consultation Report
Melissa Johnstone, Denise Clague, Mark Robinson, Matthias Kubler and Wojtek Tomaszewski, 2024
This report details the findings from two rounds of consultation with the sector for the NCSEHE (now ACSES)-funded project Phase 1: Implementation of the Student Equity in Higher Education Evaluation Framework (SEHEEF). The main aim of this project was to inform NCSEHE (now ACSES) of the training, information, and communication needs of the sector in order to support the sector with the implementation of the SEHEEF.
Continuous Quality Improvement (CQI)
Data Governance
Evaluation Planning
Reporting
Reports
SEHEEF Impact Evaluation Prioritisation Tool
Mark Robinson, Wojtek Tomaszewski, Matthias Kubler, Melissa Johnstone, Denise Clague, Tomasz Zajac, Jenny Povey, Caroline Salom, 2024
The Impact Evaluation Prioritisation Tool helps allocate resources efficiently. At the national level, substantial resources and expertise are required for Department-led evaluation activities, as well as for establishing and managing governance arrangements between universities and the government.
Quantitative Impact Evaluation
Theory-Based Impact Evaluation
SEHEEF Program Data Reporting Tool
Mark Robinson, Wojtek Tomaszewski, Matthias Kubler, Melissa Johnstone, Denise Clague, Tomasz Zajac, Jenny Povey, Caroline Salom, 2024
The CQI The Data Reporting Tool provide universities with a streamlined mechanism for monitoring and reporting the number, type and reach of the HEPPPfunded activities they deliver. This, in turn, allows these important attributes, defined clearly, to be routinely aggregated and reported at the sector level.
Continuous Quality Improvement (CQI)
Program Logic Models
Reporting
SEHEEF CQI Reporting Tool
Mark Robinson, Wojtek Tomaszewski, Matthias Kubler, Melissa Johnstone, Denise Clague, Tomasz Zajac, Jenny Povey, Caroline Salom, 2024
The CQI Annual Reporting Tool, linked to the CQI Planning Tool, aims to capture key information succinctly to assess program performance and outcomes, aiding universities and the Department in understanding program effectiveness and informing future decisions. The Tool includes an example to illustrate how it can be used.
Continuous Quality Improvement (CQI)
Program Logic Models
Reporting
SEHEEF CQI Planning Tool
Mark Robinson, Wojtek Tomaszewski, Matthias Kubler, Melissa Johnstone, Denise Clague, Tomasz Zajac, Jenny Povey, Caroline Salom, 2024
The CQI Planning Tool, when used by universities, offers a standardized approach that clarifies program goals, data needs, and evaluation methods, benefiting both universities and DESE. The Tool includes an example to illustrate how it can be used.
Continuous Quality Improvement (CQI)
Evaluation Planning
Program Logic Models
SEHEEF Final Report
The Student Equity in Higher Education Evaluation Framework (SEHEEF) Guidance Manual
Mark Robinson, Wojtek Tomaszewski, Matthias Kubler, Melissa Johnstone, Denise Clague, Tomasz Zajac, Jenny Povey, Caroline Salom, 2024
This Guidance Manual is designed for senior leaders responsible for student equity, equity practitioners working in universities and other relevant stakeholders. The manual provides a foundation for the adoption of best practice in relation to continuous quality improvement and impact evaluation.
Continuous Quality Improvement (CQI)
Data Governance
Evaluation Planning
Program Logic Models
Quantitative Impact Evaluation
Reporting
Theory-Based Impact Evaluation
Templates and Tools
The Critical Interventions Framework Part 3: Programs and approaches that enable equity in higher education. Equity Studies Library.
Anna Bennett, Ryan Naylor, Jo Hanley, Jo Lewis, Cheryl Burgess, 2024
This interactive spreadsheet known as the Equity Studies Library provides 118 studies identified as part of the Critical Interventions Framework Part 3. The literature was collected between June 2015 and May 2023 Arranged alphabetically, the Equity Studies Library includes key information on 89 peer reviewed journal articles and 29 research reports which can be filtered by key factors including: equity group, stage of the student life cycle, and method type, among other things.
Data Collection and Analysis
Reporting
Case Studies
Data Collection and Analysis
Evaluating programs for Indigenous students
Dr Katelyn Barney and Colleagues, 2025
A toolkit, informative collection of videos and a webinar were produced in 2020-2021 to support university outreach practitioners in evaluating programs for Aboriginal and Torres Strait Islander students.
Data Collection and Analysis
Data Governance
Evaluation Planning
Quantitative Impact Evaluation
Theory-Based Impact Evaluation
Evaluation Planning
Templates and Tools
The Student Equity in Higher Education Evaluation Framework (SEHEEF) and its relevance in the context of the Australian Universities Accord
Mark Robinson, Wojtek Tomaszewski, Melissa Johnstone, Denise Clague, Tomasz Zając, Jenny Povey and Caroline Salom, 2025
Despite substantial investment, evaluating HEPPP’s effectiveness remains challenging, with a 2017 evaluation unable to reach definitive conclusions due to inconsistent data. In response, the Student Equity in Higher Education Evaluation Framework (SEHEEF) was developed to provide a robust tool for measuring the impact of equity initiatives. This paper outlines SEHEEF’s key elements, its potential to build stronger evidence for equity programs at the university and national level, and its key implementation challenges.
Journal Articles
CRADLE Seminar Series: A house of cards? Equity-group students’ experiences of university
CRADLE, Deakin University, 2025
In this seminar, CRADLE researchers Dr Joanna Tai, Dr Nicole Crawford and Professor Rola Ajjawi offer an overview of findings from a qualitative longitudinal study investigating undergraduate equity-group students’ day-to-day experiences in negotiating their life, work and learning at Deakin University. Thirty-five students took part in a series of four interviews from June 2023 to July 2024, resulting in a total of 123 in-depth interviews.
Theory-Based Impact Evaluation
Multimedia
Phase 1: Implementation of the Student Equity in Higher Education Evaluation Framework: Sector Consultation Report
Melissa Johnstone, Denise Clague, Mark Robinson, Matthias Kubler and Wojtek Tomaszewski, 2024
This report details the findings from two rounds of consultation with the sector for the NCSEHE (now ACSES)-funded project Phase 1: Implementation of the Student Equity in Higher Education Evaluation Framework (SEHEEF). The main aim of this project was to inform NCSEHE (now ACSES) of the training, information, and communication needs of the sector in order to support the sector with the implementation of the SEHEEF.
Continuous Quality Improvement (CQI)
Data Governance
Evaluation Planning
Reporting
Reports
Featured resources
Evaluating programs for Indigenous students
Dr Katelyn Barney ..., 2025
A toolkit, informative collection of videos and a webinar were produced in 2020-2021 to support university outreach practitioners in evaluating programs for Ab...
Evaluati...
Template...
Evaluation Planning
Templates and Tools
The Student Equity in Higher Education Evaluation Framework (SEHEEF) and its relevance in the co...
Mark Robinson, Woj..., 2025
Despite substantial investment, evaluating HEPPP’s effectiveness remains challenging, with a 2017 evaluation unable to reach definitive conclusions due to inco...
Journal ...
Journal Articles
CRADLE Seminar Series: A house of cards? Equity-group students’ experiences of university
CRADLE, Deakin Uni..., 2025
In this seminar, CRADLE researchers Dr Joanna Tai, Dr Nicole Crawford and Professor Rola Ajjawi offer an overview of findings from a qualitative longitudinal s...
Theory-B...
Multimed...
Theory-Based Impact Evaluation
Multimedia
Phase 1: Implementation of the Student Equity in Higher Education Evaluation Framework: Sector C...
Melissa Johnstone,..., 2024
This report details the findings from two rounds of consultation with the sector for the NCSEHE (now ACSES)-funded project Phase 1: Implementation of the Stude...
Continuo...
Reports
Continuous Quality Improvement (CQI)
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